SHIPPING
Once payment is received turn around time can take up to 7-10 business days depending on the amount of orders ahead of yours, BUT I'm usually able to ship stuff out 3-5 days after orders are placed. Remember, every single piece is hand made, link by link.

All domestic orders within the US include free complimentary shipping!
All orders are shipped with USPS standard shipping.

Estimated delivery time is within 3-7 business days (after being shipped) for US orders and 5-14 business days for orders outside the country.

There is an option on my website in the misc. section to upgrade to 2 day shipping within the US, overnight shipping within the US and priority shipping outside the US.

** DOUBLE CHECK YOUR ADDRESS **
I ship to the address I am provided and I am not responsible if it's incorrect.

PACKAGE INSURANCE
I am not responsible for missing/lost or stolen packages. Refunds are not given for lost or stolen packages. There is an option in the misc section to insure your package!

If in the rare occurrence that a package does get lost in the mail or gets stolen - please message me so we can fix the issue together!

OUT OF COUNTRY ORDERS, DUTY AND CUSTOMS FEES
Once base shipping is paid to get package into buyers country any duty, customs/VAT or handling fees are the responsibility of the receiver. Fees vary from country to country and I cannot predict what your fees may cost.

Shipping to Canada typically cost $10 USD unless it is over 5lbs or expedited.
Shipping everywhere else internationally typically cost $14 USD unless it is over 5lbs or expedited. 

PAYMENT
I accept major credit cards and paypal via my bigcartel. 
If I know you personally I am open to payment via Venmo, Square Cash and real cash money.

CUSTOM ORDERS
I am always open to doing custom orders and making the perfect unique item for you! Just send me a message with your idea, we can talk about our options and once I get a payment for the custom order I will start it asap! 

**I do not get started on any custom order inquiries until a payment has been made first. Thank you for understanding!

REPAIRS 
I will gladly fix up any of your old pieces no matter how long ago you purchased them, at no charge! If you need anything fixed or replaced, just send me an email! (broken clasp, broken rings, tarnished rings, etc.)

RETURNS & EXCHANGES
Any missing, incorrect or damaged items:
Please contact me within 24 hours of receiving your package, I will gladly cover any returning fees and send you a replacement. 


If you are not happy with your purchase and would like a refund or exchange, please contact me within 7 days of receiving your order. 

Please note that the following conditions apply:
• You are responsible for paying to return the item, unless the item you have received is broken or damaged.
• The item should be returned in good condition, well protected and if possible in its original packaging. 
• The refund will be processed only once I've received the item back.

In the case where the item arrived broken, you can:
• Send it back to me so I can fix it for you (shipping at my own charge).
• Ask for a replacement (shipping at my own charge)
• Ask for a refund (shipping price not included in the refund).

A BIT ABOUT THE MATERIALS I USE
Most of my pieces are made from your choice of stainless steel or aluminum. 
All hardware is made with stainless steel unless otherwise specified. (o rings, etc.) 
Other pieces that are made from anodized aluminum or plated brass will specify in the description of the piece.
If you have an allergy to any materials don't hesitate to ask any questions about what your piece is made of, just to be safe!

Some people's skin can have a reaction to aluminum causing a slight temporary discoloration on the skin (it can look dark/dirty), do not worry this is not an allergic reaction!
This discoloration is just caused by the PH balance in some people's skin, this can be solved by washing the piece and the area of your skin that has discoloration with soap and water. If the discoloration still continues after you've tried this I would recommend ordering your piece in stainless steel. This discoloration has nothing to do with the metal being inferior, but simply just the way your skin reacts with this metal.
Stainless steel may contain small traces of nickel, if you have a high nickel allergy please keep this in mind.
Both aluminum and stainless steel will not rust or tarnish or corrode, they can both be worn in water and are both considered to be hypoallergenic.

I try my best to use all stainless steel or aluminum materials, I will not use any materials made of nickel or any materials that are not body safe.